ACUEMAX warrants the selling items and products to be free of defects in parts and workmanship for a period of time from the shipment invoice date of ACUEMAX. During this period, ACUEMAX will at its option, repair or replace the item or product at no additional charge to the purchaser.
- Warranty period
- Embedded Computer: 1 year
- Edge AI Computer, Graphics Card: 1 year
- Display Computer: 1 year
- Spare or Repaired parts: 90 days
- Following components are not covered by warranty
- CPU & Memory
- Battery
- Broken panel displays or touch screens
- Broken or bent mechanical parts
- CPU and Chipset cooler & fan
- Extended Warranty period, please contact ACUEMAX sales representative
- Excluded Circumstances
The warranty will not be covered resulting from:
- Products not sold by ACUEMAX.
- Dysfunction caused by improper handling, utilization, or natural disasters.
- Abuse, improper setup, repair, or re-engineering not approved by ACUEMAX.
- Damages resulting from improper packaging while being transported.
- Serial numbers sticker or warranty seal label removed, revised, or missing.
